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Terms & conditions to book your accommodation

These RECRON terms and conditions were laid down in July 1st, 2016 in consultation with the Consumentenbond (Netherlands Consumers’ Association) and the ANWB (Royal Dutch Touring Club) within the framework of the Coördinatiegroep Zelfreguleringsoverleg (Self-regulatory consultation Coordination group) (CZ) of the Sociaal-Economische Raad (Social Economic Council) and shall be in force as of the 1st of April 2003. The Self-regulatory consultation Coordination group appreciates mentioning the above when citing from these General Terms and Conditions. 

Article 1: Definitions These terms and conditions mean by:

  • holiday residence: tent, collapsible camper, camper, (site)caravan, bungalow, summer house, hikers’ cabin and such; 
  • entrepreneur: the company, the institution or association that put the holiday residence at the disposal of the tourist; 
  • tourist: the person who concludes the agreement on the holiday residence with the entrepreneur; 
  • fellow tourist: the person(s) also listed on the agreement; 
  • third party: any other party not being the tourist and/or his fellow tourist(s); 
  • agreed price: the remuneration that will be paid for the use of the holiday residence; any and each item that is not included in the price must be mentioned and this based on a price list; 
  • costs: any and all costs for the entrepreneur that are connected with operating the recreation park;
  • information: data provided in writing or digitalized on the use of the holiday residence, its facilities and the regulations regarding a stay;
  • committee on disputes: the Disputes Committee in ’s-Gravenhage, installed by ANWB/Netherlands Consumers’ Association/RECRON; 
  • cancellation: termination in writing of the agreement by the tourist, before the commencement date of the stay. 

Article 2: Contents agreement 

  • The entrepreneur puts at the disposal of the tourist a holiday residence, and this for holiday purposes therefore not for permanent habitation; this holiday residence shall be of the sort or type agreed upon for the agreed period of time and the agreed price 
  • The entrepreneur shall be obliged to provide the tourist in advance with the written information on the basis of which this agreement has also been concluded. The entrepreneur shall always inform the tourist in time in writing of changes therein. 
  • In the event that the information deviates considerably from the information provided at the conclusion of the agreement, then the tourist shall be entitled to cancel the agreement without being obliged to settle any costs. 
  • The tourist shall be obliged to observe the agreement and the information belonging thereto. He shall see to it that fellow tourists and/or third parties visiting him and/or staying with him shall also observe the agreement and the information belonging thereto. 
  • In the event that the stipulations included in the agreement and/or the information belonging thereto violate the RECRON terms and conditions then the RECRON terms and conditions shall prevail. However, this does not affect any individual additional arrangements that the tourist and the entrepreneur may make whereby these terms and conditions are deviated from in favour of the tourist.

Article 3: Duration and expiry of the agreement

The agreement shall expire by operation of law when the period of time agreed has passed whereby notice being given shall not be required.

Article 4: Price and price change

  • The price shall be agreed upon on the basis of the rates then applicable, rates that have been determined by the entrepreneur.
  • In the event that, after determination of the agreed price, because of an increase of the financial burden on the side of the entrepreneur, additional costs arise as a consequence of a change in expenditure and/or levies that relate directly to the holiday residence or the tourist, then these may be passed on to the tourist, and this also after the conclusion of the agreement. 

Article 5: Payment 

  • The tourist must settle his payments in euros, unless differently agreed upon, thereby observing the periods of time agreed upon.
  • In the event that the tourist, despite prior written demand for payment, does not or not adequately fulfil his payment obligation within a period of time of two weeks after receipt of the written demand, then the entrepreneur shall be entitled to cancel the agreement with immediate effect, notwithstanding the right of the entrepreneur to demand full payment of the agreed price.
  • In the event that at the day of arrival the entrepreneur is not in possession of the total amount owed, then he shall be entitled to deny the tourist access to the holiday residence, notwithstanding the right of the entrepreneur to demand full payment of the agreed price. 
  • Any and all extrajudicial costs reasonably made by the entrepreneur, after having given notice of default to the tourist, shall be at the expense of the latter. In the event that the total amount has not been paid in time and after a demand for payment has been made in writing, then the interest percentage statutorily laid down shall be charged on the amount still outstanding. 

Article 6: Cancellation 

  • In case of cancellation the tourist shall pay a remuneration to the entrepreneur. This remuneration shall amount to:
    • in case of cancellation more than three months before the arrival date, 15% of the agreed price;
    • in case of cancellation within three to two months before the arrival date, 50% of the agreed price;
    • in case of cancellation within two months or one month before the arrivaldate, 75% of the agreed price;
    • in case of cancellation within one month before the arrival date, 90% of the agreed price;
    • in case of cancellation on the day of the arrivaldate, 100% of the agreed price. 
  • The remuneration shall pro rata be repaid after deduction of administrative costs in the event that the place is reserved for the same period or part thereof by a third party on the recommendation of the tourist and with the written consent of the entrepreneur. 

Article 7: Use by third parties 

  • The holiday residence may only be used by third parties in the event that the entrepreneur has granted written consent. 
  • The consent given may be accompanied by terms and conditions which will then have to be put down in writing in advance. 

Article 8: Premature departure of the tourist

The tourist shall then owe the full price for the agreed period on the basis of the rates then charged.

Article 9: Premature termination by the entrepreneur and eviction because of attributable shortcoming and/or unlawful act 

  • The entrepreneur may cancel the agreement with immediate effect: 
    • In the event that, in spite of prior written warning, the tourist, fellow tourist(s) and/or third party/parties does not/do not or not adequately observe the obligations laid down in the agreement, the information belonging thereto and/or government regulations and this to such a degree that according to criteria of reasonableness and fairness, the entrepreneur cannot be required to continue the agreement;
    • In the event that, in spite of prior written warning, the tourist causes inconvenience for the entrepreneur and/or fellow tourists or spoils the good atmosphere on or in the close vicinity of the site; 
    • In the event that, in spite of prior written warning, the tourist acts in violation of the destination of the grounds by using the holiday residence in a certain manner. 
  • In the event that the entrepreneur wishes premature cancellation and vacation he shall be obliged to inform the tourist thereof in a letter handed to the latter by the entrepreneur himself. The letter must point out to the tourist that he has the possibility to bring the dispute before the Disputes Committee and the period of time as described in Article 13 paragraph 3 that must then be observed. The written warning may be omitted in urgent cases.
  • After cancellation the tourist must see to it that the holiday residence is vacated and the grounds are left as soon as possible, however, within 4 hours at the latest. 
  • The tourist shall in principle remain under the obligation to pay the agreed rate. 

Article 10: Legislation and regulations

  • The entrepreneur shall at all times see to it that the holiday residence, both inside and outside, satisfies all environmental and safety demands that (may) be set by the authorities in connection with holiday residences. 
  • The tourist shall be obliged to observe strictly all safety precautions that are in force on the site. He shall also see to it that fellow tourist(s) and/or third party/parties that visit him or stay with him shall observe strictly the safety precautions in force on the site. 

Article 11: Maintenance, installations and grounds

  • The entrepreneur shall be obliged to maintain the recreation grounds and the central facilities in a good state of repair. 
  • During the term of the agreement, the tourist shall be obliged to maintain the holiday residence and its immediate surroundings in the same state as the one in which the tourist received such.
  • The tourist, fellow tourist(s) and/or third party/parties shall not be allowed to dig into the site, to fell trees, to trim down bushes or to carry out any other act whatsoever of a similar nature.

Article 12: Liability 

  • The statutory liability of the entrepreneur for any other damage than loss resulting from injury or death, shall be limited to a maximum of € 455.000,- per event. The entrepreneur shall be obliged to take out an insurance to cover this.
  • The entrepreneur shall not be liable for any accident, theft, damage or loss on his grounds unless such is the result of a shortcoming that is attributable to the entrepreneur. 
  • The entrepreneur shall not be liable for any consequences of extreme weather influences or any other form of circumstances beyond his control. 
  • The entrepreneur shall be liable for any interruptions occurring in the utility services unless he may invoke circumstances beyond his control.
  • The tourist shall be liable vis-à-vis the entrepreneur for any loss or damage caused by his actions or failure to act, by those of his fellow tourist(s) and/or third party/parties or their failure to act, and this in so far as this concerns loss or damage that may be attributed to the tourist, his fellow tourist(s) and/or third party/parties. 
  • The entrepreneur shall be obliged to take suitable measures after the tourist has reported nuisance caused by other tourists. 

Article 13: Regulation on disputes

  • The Netherlands law shall apply to any and all disputes in connection with the agreement. The Disputes Committee or a Netherlands Court shall be competent by exclusion to take cognizance of these disputes. Notwithstanding the stipulations included in paragraph 3, all this does not affect the right to bring the matter before the Court whenever these terms and conditions refer to the Disputes Committee. 
  • Any disputes between the tourist and the entrepreneur on the creation or execution of the agreement these terms and conditions apply to, may be brought before the Geschillencommissie Recreatie (Disputes Committee Recreation), P.O. Box 90600, [NL]2509 LP ’s-Gravenhage (visiting address: Bordewijklaan 46, [NL]2591 XR ’s-Gravenhage), both by the tourist and by the entrepreneur. 
  • A dispute shall only by dealt with by the Disputes Committee in the event that the tourist brings his complaint in writing before the entrepreneur within two weeks after it has arisen. Subsequently, the tourist must bring the dispute in writing before the Disputes Committee ultimately two months after he has brought his complaint before the entrepreneur, thereby stating names and addresses of the tourist and the entrepreneur and a clear description of the dispute and the claim. In case the tourist has brought the dispute before the Disputes Committee, then the entrepreneur shall not have any other choice of forum.
  • The Disputes Committee shall not be authorized to accept a dispute that refers to a complaint in connection with illness, physical injury, death or the failure to pay an invoice that is not based on a material complaint. 
  • In case the entrepreneur submits a dispute to the Disputes Committee then it shall not accept this dispute until the tourist has declared in writing within one month that he shall submit to the judgment of the Disputes Committee and has deposited any (remaining) amount of money that he may owe in a bank account held by the Disputes Committee. 
  • In case the tourist brings a dispute before the Disputes Committee, this committee shall not accept this dispute until the tourist has deposited any (remaining) amount of money that he may owe in a bank account held by the Disputes Committee. The tourist shall be obliged to pay this amount into an account to be designated by the Disputes Committee within one month. In case the tourist does not do so in time, then it shall be assumed that he is not willing to submit to the judgment of the Disputes Committee. 
  • Handling a dispute shall be contingent on the payment of a remuneration. 
  • With regard to the way disputes are being handled, reference is made to the Reglement Geschillencommisie Recreatie (Regulation for the Disputes Committee Recreation). 

Article 14: Performance bond 

  • RECRON shall take upon itself the obligations of any RECRON member vis-à-vis a tourist, that has been enforced upon such member by the Disputes Committee as a binding opinion on the basis of the terms and conditions agreed upon between RECRON and the Stichting Geschillencommissie voor Consumentenzaken (Disputes Committee for Consumers’ Interests Association) in the event that the entrepreneur concerned has not fulfilled these obligations within the period of time laid down in the binding opinion. 
  • Should the entrepreneur have brought the binding opinion before the civil court within two months after the date of such opinion, then any possible fulfilment of the binding opinion shall be suspended until the civil court has ruled on the matter. 
  • For the performance bond to be applicable, the tourist must invoke its application in writing in a letter addressed to RECRON. 

Article 15: Alterations and changes

Alterations to and changes of the RECRON terms and conditions may only be made in consultation with the consumers’ organisations, in this matter represented by the ANWB (Royal Dutch Touring Club) and the Consumentenbond (Netherlands Consumers’ Organisation).Asociación de Consumidores (Organización Holandesa de Consumidores.

Our Commitment to Privacy

Bungalowpark Het Verscholen Dorp is committed to respecting your privacy and protecting your personal data:


You can access our Privacy Policy to help you better understand how we use your personal information. In it we explain in more detail the types of personal data we collect, how we collect them, for what purposes we can use them and with whom we can share them.


Whenever you make a booking or use the services of Bungalowpark Het Verscholen Dorp, we need to register some of your personal details. We also process data in other cases, such as information requests, the administration of competitions and when visiting our websites. In doing so we also use the services of third parties who receive specific personal data and process these on behalf of Bungalowpark Het Verscholen Dorp. This occurs, for instance, for the purpose of sending brochures and e-mailings or the processing of our guest surveys.

It is our policy to handle your personal data with the utmost care and transparency. This privacy policy is designed to inform you for what purposes and in what way your personal data are processed. This privacy policy applies to all personal data that are processed whenever you make a booking through us, make use of our services, visit our website or communicate with us.

This privacy policy was last amended on 25th May 2018 and supersedes all previous versions of this privacy statement.

Who are we?

Bungalowpark Het Verscholen Dorp is the trade name of the private limited company Hidden Village Exploitatie B.V. Hidden Village Exploitatie BV has its registered office in Harderwijk at  Boslaan 2 (3847 LT) Our contact info is:

Bungalowpark Het Verscholen Dorp
Boslaan, 2
0031(0)341 820227


What do we want to know about you?

Your personal data are primarily processed by us to provide you with a perfect holiday. We aim to build a lasting relationship with you as our customer, in order for us to continue to be of service to you in the future and provide you with offers based on your interests or past bookings.


Surname, first name and gender

We would like to use your personal data to address you personally at the park and also in our further communication. These data are obviously also required to register your booking and include the data in the night registration.


Address and place of residence

Your name and address details are required for us to enter your booking in our booking system and to register your details in the compulsory night register, but also, for example, to be able to fulfil the tourist tax declaration requirement. If we are unable to provide you with certain information by email, that information will be sent to you by post to the address you have provided.


Telephone number

We may need to contact you about your booking. We will give you a call if there are any questions and may, for example, send you a text message if your bungalow or chalet is available earlier. We may call you before arrival or after your stay to ask if everything is clear and whether everything went well.


Date of birth

The person who books accommodation at Bungalowpark Het Verscholen Dorp must be at least 18 years old. In addition, tourist tax may be based on the age of the persons staying in the accommodation. We therefore need your date of birth. Should you or someone in your travel party have a birthday during your stay, then we will try to help you celebrate and we may add something extra.

Payment details

We have a secure payment environment for you to pay for your booking. When paying with iDeal or bank transfer, your data will be stored in our records to enable your payment to be linked to your booking. Besides that, we will only use your bank account number when you receive money from us. When paying by credit card, we will send your credit card details directly to our credit card partner from our secure environment. They execute our credit card payments. During this process we will not see your credit card details. Our partner only tells us if your payment has been successful

A deposit will be charged for most accommodations, all reservations. Your bank account number will be registered solely for the purpose of transferring the deposit back to you.

IP address

We may look at your IP address on the internet. We remember your preferences and this allows us to give you appropriate advice.


E-mail address

You will receive an e-mail about your reservation, invoice and bookings. Newsletters will also be sent to you by e-mail. If you prefer not to receive newsletters and offers, you can easily unsubscribe via the link in the newsletter.


Data received from third parties and data we share with third parties

Occasionally, we do not receive data from you directly, but rather from another party. For example, if you make a booking for one of our accommodations through one of our partners,this partner will pass on certain data about you to us. This allows us to register and process your booking. Questions or changes with regard to your booking or stay may also be passed on to us by our partners. Where reasonably possible, we will notify you of the receipt of such information.

All information we receive from third parties may be combined with information that has been provided by you.

Bungalowpark Het Verscholen Dorp shares information only to third parties when and only if this is necessary for the implementation of our agreement with you or in order to comply with a legal obligation.


Furthermore, we use your information for the following:

Guest Service

You can call, e-mail and contact us via social media. We store your data to avoid you having to provide it again. We analyse all contact moments to make our service a little better every day. We also record telephone calls for use as training material.


Your data will be forwarded to organisations that perform activities in connection with your booking. This also includes parties that are not part of Bungalowpark Het Verscholen Dorp organisation. For example, the cleaning company or the insurance company if you have taken out travel or cancellation insurance.



You may receive newsletters and other offers from us. Their content is based on your interests and past bookings, and in some cases on information from other companies. If you prefer not to receive newsletters and offers, you can always unsubscribe via the link in the newsletter. You can also let us know by sending a note to: Hidden Village Exploitatie B.V., Boslaan 2, 3847 LT Harderwijk or by e-mail


Reviews and guest survey

You can help other guests with your review. Sharing experiences gives others a better picture of Bungalowpark Het Verscholen Dorp. The responses you provide in our guest survey are reviewed by us to further improve our services. In that context, we may also share your responses and data with our partners, such as cleaning service providers. You may also be contacted based on a completed survey, for example, to ask additional questions or to thank you for your feedback


Night registration

When you stay at Bungalowpark Het Verscholen Dorp you are required to fill in a night registration form. This can sometimes be in digital format. Your data and those of your travel party are processed for the municipality in which the park is located, for example in the event of an emergency. The data may be processed in our systems.



We may sometimes approach you about taking part in a guest survey or a place on our guest panel. Additionally, we are also interested in knowing how a complaint has been handled and what you think of our newsletter. Therefore we collect information on guest behavior. This allows us to analyse your reading behaviour and provide content that suits your needs. We do this by registering unique visits and all the activities that take place during this visit, such as viewing pages, zooming in on something or clicking on links. Sometimes a third party performs these checks for us. KLOPT DIT? OVERLEGGEN MET BINARY-daarna alle talen aapassen]


Special offers

If you participated in a special offer, we may contact you and inform you if you have won. We also use this data to analyse our special offers. This means that they will be even more attractive next time.

Customised advice

If you visit our website, like us on Facebook, make a booking with us or stay at our holiday park, we will remember your preferences. We search for you and provide you with nice offers, for example by e-mail. We also use your information to improve our services and websites. And to show useful ads, for example on Facebook and Twitter. When you use social media on different devices, you may also see these ads on these other devices. Cookies play a role in this. We may have your data compared or combined with data known to other companies in order to match information and offers with your interests as much as possible. Insofar as we are required to do so by law, Bungalowpark Het Verscholen Dorp requests your consent before sending your data to third parties.

Required data

Sometimes we use guest data to investigate, prevent and counter fraud. Under certain circumstances, we are required to provide personal data to relevant agencies. In connection with (international) sanctions legislation, under certain circumstances we may also share your data with, for example, financial institutions.


Minors may not send any personal data to us without the consent of their parents or guardians. Through our website, we do not process any personal data knowingly acquired from minors. We encourage parents to be involved in the online activities of their children, so to prevent data be collected about children without parental consent. If you are convinced that we have collected personal information without the consent of a minor, please contact us via, then we will remove this information.


Retention periods

We will retain your personal data for as long as reasonably necessary for the purposes described in this document. However, based on legislation, we may need to keep the data for a longer period.


Legal bases

Based on legislation, we must indicate what legal bases are used to process your personal data. This particularly concerns data processing based on 1) an agreement, 2) in connection with a legitimate interest of Bungalowpark Het Verscholen Dorp, 3) permission that has been given and 4) in connection with a statutory duty.

We use your information mainly in connection with your booking and therefore based on an agreement with you. Your booking will be registered and we will do everything possible to make your stay as pleasant as possible. Additional contact moments, such as reviews, marketing activities, and the registration and analysis of your actions will take place in connection with a legitimate interest of Bungalowpark Het Verscholen Dorp. You can also sign up for a newsletter. By doing so, you are giving us permission to use your data for this purpose. Additionally, we are legally required to include your data in the night registration.


What are your rights?

The right of inspection and the right to rectification, restriction of processing and erasure

In the event that your personal data are processed by Bungalowpark Het Verscholen Dorp, you are entitled to receive a copy of the data that have been collected about you. You are also entitled to receive your data in a structured, commonly used and machine-readable format. Please direct any such requests to the following email address: or submit your request to us by post at Bungalowpark Het Verscholen Dorp, Boslaan 2, 3847 LT HARDERWIJK. Bungalowpark Het Verscholen Dorp will respond to your request within one month of receipt.

If the statement shows that your personal data are incorrect or incomplete or if, in your opinion, in consideration of the purpose of the registration, you feel that certain data should not be included in the Bungalowpark Het Verscholen Dorp, then you may request that Bungalowpark Het Verscholen Dorp amend, delete or restrict these data. In addition, you have the right to object to the processing of your data. Such requests can likewise be directed to the email or postal address listed above.

Should you request that we amend or delete information that is necessary for the execution of the agreement, this may result in your no longer being able to use our services.

Right to withdraw consent

If you have consented to the processing of your personal data, you have the right to withdraw that consent at all times. We will then cease to process the personal data that were processed based on your consent


If you have any complaints about the way in which your personal data are handled, please let us know by sending us an email ( or contacting us by post (Bungalowpark Het Verscholen Dorp, Boslaan 2, 3847 lt HARDERWIJK). We will do our very best to address your complaint. You also are entitled to submit your complaint to the national supervisory authority, the Dutch Data Protection Authority.


Cookies Policy

What is a cookie?

A cookie is a small amount of information that are stored by a website on a user's computer.

Why do websites use cookies?

The web pages have no memory. A user going from page to page on a website is not recognized him as the same user. Cookies allow the website to recognize a user's browser. Therefore, cookies are usually used to remember the options the user has chosen (for example, recall the language used) or to recognize users who frequent the site.

Do all cookies have the same function?

No, there are different types of cookies and are used for different purposes. Cookies can be differentiated by function, duration and who stores.

How uses cookies? offers users an advanced and easy to use website that automatically adapts to your needs and desires. To achieve this, our website uses 3 types of cookies:

How long remain active cookies

http://verscholendorp.comuses several cookies with a variable life. The maximum lifetime we set some of them is 2 years (Google Analytics). All cookies will be deleted from the browser at any time.

How I can recognize cookies?

You can find cookies in your browser settings. These are the cookies we use:

CategoryNameTargetDuration *
Cookies are strictly necessary (First party Cookies)SessionThese cookies are strictly necessary and allow the user to browse the website and use all its functions.Session
Cookies and performance analysis (Third party Cookies)Google AnalyticsThese cookies are used for analysis, research or statistics to improve the website experience. Using these cookies can display more relevant information to visitors.2 years

*Duration is the period of time during which the cookie remains in his computer

Do you use third-party

Yes. The Web makes use of Google Analytics and Google Webmaster Tools, a service of Google, Inc. ('Google') that uses cookies in order to conduct a web analytics about how to use Web users . The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States Internet. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and promote other services relating to website activity and internet usage. Google can also give this information to third parties in cases where the law so provides or where such third parties process the information on behalf of Google. Google will not associate your IP address with any other data stored by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, you must remember that if you change those settings, you might not be allowed to enjoy the full functionality of the Web. The use of the Website constitutes consent to treatment of your data by Google in the manner and for the purposes set out above.

Who has access to information on

Only and Google have access to information of

Does monitor my behavior online?

No. We do not follow your behavior outside the website

How I can manage my cookies?

If you go to the settings of your browser (eg. Internet Explorer, Safari, Firefox, Chrome) you can configure which cookies you want to accept or reject. Depending on the browser, the cookie settings will be in one place or another. You can locate if you use the 'Help' function of your browser.

Note that if you do not accept certain cookies, you can not use some features of our website. Also keep in mind that using the option opting out does not mean you're going to stop getting involved in online advertising and market analysis. Means that the network that do not want to participate will not send you more ads that match your preferences and ways of use.

We assure you that our use of cookies does not contain viruses or personal or private information.

For more information about how to delete your browser cookies go to